Guest Information

Frequently asked questions

In case there is a question you do not want to call about.

How do I get to the hotel?
The underground station is called Nollendorfplatz and is literally right outside, where the lines U1, U2 and U3 stop. Otherwise, the bus lines M19, 106, 187, N1, N2 and N26 are just a stone throw away.

Can I leave my luggage in the hotel for a bit longer?
Sure, you are welcome to leave your luggage in the hotel for safekeeping.

What payment options do you offer?
With Maestro or credit card (Visa, Mastercard, American Express, Diners Club and JCB) or old school with cash.

Is there a bar in the hotel?
We do not know yet.

When can I check in, or when do I have to check out?
Check in is from 3 pm and check out is at 12 am. If you want a late check out, please let us know in advance.

Is breakfast included in the price?
That depends on what you have booked, but you can always add breakfast to your room rate.

Is there parking available?
Yes. There is an underground car park but spaces are very limited. On demand.

Is there a safe in the room?
Yes, our safes are large enough for laptops.

What about Wi-Fi?
Sure, we have. Free, at a speed of 1Gbit/s.

Are there smoking rooms?
No, all rooms are equipped with smoke detectors.

Where can I find the nearest gas station?
The nearest gas station (Shell) can be found in Martin-Luther-Str. 29th

Traveling with kids, how does it work?
Children are welcome, we are happy to provide extra beds (90 x 200 cm) with proper mattresses for 35 euros the night or baby cots / cribs (Free) in your room or suite. Please just let us know how many children you are travelling and off you go.